Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353410
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1312 Showing 26,221-26,240 of 30,861 reviews

  • Absolutely terrible experience with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when you need some tech help/support.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet thank god and hoping not to

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great tv for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better tv's I've ever purchased and the protection is awesome also covers almost everything .

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best plan for service for my tv this service is very good

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to make sure your product is protected in the future.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is better to be protected for such a great tv !

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • TV SAMSUNG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and helpful, they did a great job! Very happy

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my brand new tv no issues at all

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know that there is help when needed!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Well worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use the service and was very happy.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to purchase if you spend a lot of money

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been good and I feel that the techs communicated to me very well.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy on all large purchase items well worth the money

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection on all electronics.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment considering what the Geek Squad plan was for.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I KNOW OF ANYTHING HAPPENS TO MY TV THE PROTECTION WILL HELP

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv to have and good picture good tv to watch

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Thumbs Up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television that I bought is a good tv for the price!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranties are always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope I don't have to use it:) 2 more years to go!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,312, Showing 26,221-26,240 of 30,861 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.