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  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353413
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1387 Showing 27,721-27,740 of 30,867 reviews

  • Not Worth It! Disappointed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two-year protection plan to cover my 58 inch Sharp Roku TV. The screen went black on the tv, I placed an order for repair on a Wednesday and they scheduled a repair for Friday of the same week. It is now Wednesday of the next week and my tv is still broken. NO ONE from Best Buy or the third party vendor has reached out to me I have to call them every day to get updates which give me little to no hope that my tv will ever get repaired. I feel like I'm being jerked around! What good is a protection plan when it takes forever to get service. I never thought I would write a review like this. Buyer Beware.....think twice before saying YES to the additional protection. It's just an additional headache!!!

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This certainly does sound like a frustrating experience, and far from the level of service we expect to provide our customers. We expect our Agents to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Geek squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job would recommend Geek squad

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Very much like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always taken this protect and never regretted

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been treated fairly by Best buy on my plans.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • GOOD BACKUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU NEED A GOOD BACKUP PLAN AND THIS ONE IS WORTH IT

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take care of ally technical questions and help out

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I hope it works..

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent have a chance to use it! But i hope that if i do need to use it, they act immediately and without any issues. So far, I havent have a problem with Best Buy, so i hope they continue to keep up the good work.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great explanation of the benefits to this product!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't truly rate this since I haven't had to use it but the price was reasonable. My last 2 TV's (different brand) the sound went out within 2 years so, I wanted the protection.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar really adds to the sound of my new Samsung TV!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal hope I will never have to use it though

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • can't beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no hassle great price can't beat!!!!!!!!!!!!!!! !!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Would definitely buy again.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Saftey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the service. It's a nice peace of mind.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great TV but slows down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV but I definitely will say that the TV is lagging and it stalls out and freezes sometimes to the point where I have to unplug my tv. It becomes slow and idk why.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I provides me a peace of mind for 5 years. Worry free

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad protection is better than product warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is better than product warranty

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • When needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to assist, friendly, knowledgeable staff.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty service to have for tv anything get.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • One bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the protection plan once and I had a bad experience with it. Took almost 3 month to get my t.v. fixed or replaced. Maybe bad timing with this whole pandemic but at the end it did get resolved.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,387, Showing 27,721-27,740 of 30,867 reviews
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