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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 653 Showing 13,041-13,060 of 30,795 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the protection. I have not had to use yet but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Tv’s i bought super unique worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Support & Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of minds. Have had very good success with Geek Squad helping to resolve my issues and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We'll See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it might be a good value, I will find out. I like how they keep track of it for you, so you don't have to hold onto the paperwork forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection on all of your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without this layer of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70 bucks for 5 year protection on my tv. If something happens they'll come here and fix it. Or deliver a brand new one. Thank you to the employee who offered it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got me all set-up and listened to all of my questions an concerns. My rep (Darnell) was very helpful and even carried the TV out to my truck. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great it allows you to get items fixed at a discounted price they truly know what they are talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my product. It was my work that it to fix. So they gave me the money to put towards a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mounted my tv was great. He taught me how to do it also the right way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.