Customer Ratings & Reviews

Always nice to have that peace of mind, and the Geek Squad is always helpful!

They always know what's going on. Good knowledge of the products they sell and will get someone who does if they don't!

Absoluty lovecmy warrant especially since it is a cordless vacuum and batteries can always run dowm

I have always purchased this protection for my electronics and I am soooooooo glad I did!

Would definitely recommend this protection program

I broke my ps4 and drove in and they replaced it. And it was my fault. No reason not to get it

Geek squad protection plan offers great service for a great price. They make exchanges and service easy and fast.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

With just a simple phone call to geek squad, questions answered immediately. Offered to come to my home if necessary.

We buy the protection plan for every purchase and use it if we need it

the geek squad is very useful and protection plans work in the time of need .

Purchased this with my Sony XBR 930D TV ... hope I really never have to use it but it's peace of mind when you spend $$$ on a TV.

I bought a Sony TV on sale, purchased the 5 year warranty. TV went dead 15 months. Hoped for equivalent or same TV with a 3+ year unexpired warranty. Got my purchase price back, no extended warranty on unexpired warranty. So, to replace the TV, cost was $100 more, plus a new $60 warranty. On a $350 purchase, probably not a good idea.

Longest and best protection warranty for our HisenseTV for the value of its purchase and security of less expensive repair cost.

I get geek squad protection on all my appliances and TV. Repair everything at no additional cost and what can't fix will be replaced.

I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

The agent mounted my tv and connected all respective devices. Geek squad always delivers!

Nice and helpful sales people. Haven't needed this yet but have peace of mind.

It's always smart to purchase the extended warranty, I would not want to haul a 75 inch tv around to get repaired.

I haven’t had to use this protection plan yet but I’m glad that we bought it