Customer Ratings & Reviews

Great protection plan for my great product! Highly recommend to a friend!

Cant complain about having protection on electronics because you never know when something will go wrong.

Ever wonder what’s happens if...ya well don’t! They gotta ya covered

Knowing that I have this protection has made my house hold more comfortable in viewing strolling through the web.

Geek Squad is an great protection to have for any device or product.

I purchased this for insurance purposes. And if I should ever happen have a problem they will be there to fix it!

Always good to have protection. Take it back, get another if something goes wrong

These warranties are a must to get. They are a $$ saver

Very easy to schedule and always do such a professional job

No worry protection for my tv. No surge, accident or any other will leave my pocket empty trplacing my TV

Great job. Wonderful customer service. I would recommend it to others.

Always great to have that piece of mind just in case something happens...

I love that they provide practical solutions to all my questions about my smart TV

Love knowing that I’m covered if anything were to happen!!

The Geek squad was very helpful on delivery and setup of my new Samsung TV!

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

I purchased this service just in case I have any issues with the tv

Gotta get the geek people they look out for you when you need them

Great Product! works perfect Worth every cent spent

Excellent to have the peace of mind of an extended warranty.