Customer Ratings & Reviews

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

Great service from agents who delivered and set up TV

Have not had to use it yet but looking forward to using it when I have to

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

But overall thank you to the Geek squad online customer service team.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

If you're ever on the fence about buying the Geek Squad and surance are not just buy it scan is save you a lot of hassle no issues when something goes wrong they take care of it simple

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

Purchased a 5 year contract for my new bedroom TV. Good value for 5 Years protection on a large TV. Includes in home service for a set as large as mine. Well worth it as far as I am concerned.

Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!