Customer Ratings & Reviews

I love the Geek Squad and the services they provide. Whether in the store or on the phone they are helpful, patient, knowledgeable, and professional. Great service.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

Is the best protection products I don't have any issues with report a claim

Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

This is something I always buy with buying a TV just in case something happens to the TV

I know so mean products last a long time, but it doesn't hurt to have them covered.

Unless you dont invest in added protection on your purchases

It is better to go for what is safe and reliable... they offer you a good policy

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

Good product, recommended, very useful, I will buy it again, well recommended.

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

Don’t know if this is good or not, haven’t needed to use it much

It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

Fast service and easy appointment set up. Helpful and understanding

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

The two year plan was priced at a good rate. I feel this was a great buy.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.