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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1129 Showing 22,561-22,580 of 30,816 reviews
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would Never purchase items without this protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    is the warranty useful?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a sony 4K 65" TV in december that hasn't worked right since the beginning. I have been trying to get resolution with Geek squad and am rather frustrated. Notes from prior conversations with customer support people are not in the file and they cannot reconnect me with the agent with whom I previously spoke. Given this problem at the very beginning I am less confident in the service support I would receive in the future. I am returning the TV and the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    get to have help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we don't really know how to fix things it is really nice to know there is help available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, my son loves it worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, my son loves it worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a life saver..it covers just about everything except for theft. Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv and we appreciate that Bestbuy has a protection plan that we love and can afford

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value and they give yippy a extra since of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LisaP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . New the answers . Even replaced the parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure a good investment just in case things don’t work as supposed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I won't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plan is pretty straightforward and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is awesome. It covers/protects your product for whatever time you choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad has been there every time I needed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad has been there every time I needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this extended 5 year warranty for the peace of mind and protection for our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right at the time and we got it that's about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good This is a very amazing thing that is very great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice courteous always willing to help with any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always have an answer for you no matter what the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Glad i stopes in to best buy. !!!!!!

    I would recommend this to a friend