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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1223 Showing 24,441-24,460 of 30,824 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product I recommend it my daughter is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this service but it's better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very friendly and provide good technical assistance.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought extended warranties were a waste of money. Recently I am glad we had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchase all of our major electronics from best buy and geek squad is a must!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhh, peace of mind! Thanks Geek Squad. It brings me comfort knowing you are there for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pray I will not have to use this product but I am glad I have it just in case you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cover everything that happens with the equipment. Great plan for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used before on a TV. Have had no issues with Best Buy standing behind it. Wish manufactures would just stand behind there product better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I go in there with a question they are helping me out with a smile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However I am forever grateful for the coverage best buy provides with my protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the perfect protection plan, they are right there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection for this smart tv just in case anything ever went wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to get protection from geek for all your electronics. They are the best technical and take care of all you problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it definitely helpful if it breaks or is damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idea. It gives me a good feeling to know we have it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price for the amount of protection and geek squad is great/knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be protected than to not be. What if he LCD goes bad??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my hard drive in last computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents have kept me rolling with gear over the years, Fixing, replacing or helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had idea this was even included, good to know if something happens.

    I would recommend this to a friend