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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 30,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy from another place. I love the Geek Squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great in the kids room, very easy to operate for the kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know if something goes wrong with my television i can depend on the geek sqaud for added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the 2 year warranty, no complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but I’m sure will be fine if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always fixed any problems I have had with no delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life happens that’s why geek squad protection is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost it great tv work 100 good no issues picture color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it to get the warranty on a tv of this caliber, just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for my new UHDTV is the Geek Squad protection plan...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a great plan for a great price. Gave me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have piece of mind that your tv is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to be able to get this 5 year protection plan on my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you never know what could hapoen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    full protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the geek squad service, people are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You buy this for peace of mind and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance for peace of mind hopefully you don't use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung smart tv. It was very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't purchase protection but decided that for the low price of the tv, I might as well protected just in case...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little extra insurance can’t hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for the piece of mind. Be confident that Best Buy will make sure your taken care of

    I would recommend this to a friend