Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30840 reviews
(30,840 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
fragile, needs better warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fragile broke, needs better warranty for physical damage I paid nearly 100 for insurance and no repair covered for physical damage.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price and guarantee. Knowing five years, I'm covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great to have an extended plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have an extended plan you never know when something will happen.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and are very helpful with issues on the tv
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Glad they are there.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used them on this product yet, but glad they are there.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides peace of mind in the event of future problems
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the company brought and install it, working good, dont have any problem yet
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will return your money in case you have any problem.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Useless warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless Geek squad warranty. My sony 55" Xf900 screen went black permanently. when called BestBuy got run around.. Covid19 as an excuse. Same with Sony customer service closed due to Covid19. Still bought TCL series 8 tv 65" from best buy. Was a tough choice to give them my business. Hopefully tv arrives in good shape. Their process to contact them for damaged product is so hard and their reps think Repairs are coming from their personal checking accounts vs company. Not good customer service when comes to issues. This is why i did not purchase geek squad warrant on my new 65" TCL series 8 purchase. Samsung has the best customer service of all period. Always had samsung tv in past, gave sony a shot did not last 7 months. Was going to buy samsung X90R but TCL 8 series won me over. Throwing Sony XF900 to my trash can today. What a waste of $1500.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I apologize for the delay and inconvenience you have experienced in getting your TV looked at and repaired. We are certainly living in unprecedented times and we must take certain precautions to keep you and our employees safe. We'd be happy to help you out in the near future and look foward to talking to you soon. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Sharper picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV'S fit the space I needed. Appearance of the TV'S are pleasing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Low Budget 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty Good 4K TV from VIZIO with a perfect deal from Best Buy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad this protection was available to me with my tv and sound bar.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To many associates involved. They are expensive and not sure about their accountability. Once you think you are speaking to the right person they refer you to someone else. Hard to get on the phone. Hard to set qppts. Long wait times.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Should be considered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed Ike a no brainer and the sales strongly advised for it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to hsve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when something could go wrong. This is good to have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always able to answer my questions professionally and respectfully
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better safe then sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use it yet but figured it's better safe then sorry
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance. Why not protect your purchases. No worries
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
5-year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the protection plan in case something went wrong with the tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek squad protection. I think it's worth every dollar.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
