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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1378 Showing 27,541-27,560 of 30,840 reviews
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment on audio / video products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty with great protection I really love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the tv is good and it wasn't expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use geek squad for installation. Or anything as a matter of fact. Purchased 2 year protection plan and when my tv got broken i called them and they said they couldnt do anything about it. Basically said i was out of luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must be a good thing if i haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be a good thing since i haven't had to file any claims.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't replace or repair my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working after one year. I had the 5 year "protection" plan that should have repaired or replaced my TV free of charge. They offered me store credit less than the value of the replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems luke a waste of money byt id rather be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thing for coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to additional protection when problems arrive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I buy a extended warranty worth every penny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to use the service, I get a lot of questions. no answers. adv to call the hotline. so much for 24hr web service

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I don't like Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like Roku TV don't know and don't want to know

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have not been able to reach a human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called multiple times but have never been able to reach a human. My new TV is fine, but the remote doesn't work. I just wanted to talk to someone about replacing it. I do not want to make an appointment for TV repair. I just wanted to tell someone that out of the box, the remote didn't work. I tried chat and was told I had to make an appointment. Ridiculous. I use my iPhone as a remote so it isn't an urgent issue, but a brand new TV shouldn't have a non functioning remote control.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Covered if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for fair price. Now covered just in case but hope wont need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best choice of action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good deal for the money better safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad for all the assistance whenever needed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the expence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to expensive to buy for your devices and a waste of money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will use this product toward the end of the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the additonal plan on our tv have not had to uze it yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy with tv. Assures easy service and takes care of returns

    I would recommend this to a friend