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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 748 Showing 14,941-14,960 of 30,751 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a purchased several years ago. I did not take the protection. It was probably suggested. I learned my lesson! Glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone call was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always a must on big ticket purchases imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty replaced my LG standard 55” TV after 3 years with a full upgrade LG HD Smart TV for no charge other than a new warranty on new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protected my mini fridge. My hope is to use it for many years to come. The warranty was very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceofmind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never used this option because the TV I bought was such good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it feels good knowing I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg c2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv fantastic picture great for gaming and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called and asked for info about both plans, they answered all my question and concerns! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it, worth every dime, covers everything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and it trulu holds up to a 50inche tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must, especially with my gaming consoles--It's a MUST for a "just in case"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent educated me about the warranty with the purchase of my new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a necessity for peace of mind with your investment in electronics. Best Buy is great at fulfilling their warranty claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody like when there's an issue with tech . Bottom line glad it was geek squad I had to call. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy with off brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it on new tv but I always buy on off-brand product or cheapest deal. Best Buy has always been great about honoring when necessary.

    I would recommend this to a friend