Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 916 Showing 18,301-18,320 of 30,838 reviews
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the set within a week and they replaced it with a new one days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend for big ticket items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a protection plan. It's worth the money and Best Buy takes care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection you can get for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens during the term of your contract they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product. Had a issue with the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the warranty it’s really usefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe with having this protection added to my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe with having this protection added to my products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this protection on all my TV sets, had an issue with one, the agent was very polite and did a good job. Its a smart decission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on offer for an extended 2 year protection other places charge too much. Best Buy is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years is a long time and anything can happen. It gives me peace of mind to know a valuable product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protect is always important to have. They are always helpful and easy to schedule if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t end up using the Greek Squad protection, but I’m glad I purchased it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only called for help over the phone but the associate was a great help. Didn't have to go into store at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in helping with any needs. Quality help and no hassles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was able to get me a better deal on a tv that i had to inconveniently had to return since they werent able to fix a malfuntioning hdmi port. quick and easy. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but have used it in the past and never had any issue's with getting or using what they claimed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the protection and fortunately I have not had an opportunity to use it but I do feel secure in having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will coming handy i will tell you that! Gotta have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad my radio quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took no time to switch out my radios. And they answered all my questions

    I would recommend this to a friend