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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1224 Showing 24,461-24,480 of 30,920 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive cost of knowing the Geek squad protection plan is in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love using geek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me put together my tv at my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchase all of our major electronics from best buy and geek squad is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get coverage for all best buy equipment. They guve excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty .. gotta have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the extended warranty. Must have on big ticket item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just wanted to be on the safer side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got coverage of 2 yrs for $40 which is less than ~2/month. TV I bought has warranty of 1 yr only and don't want to spend extra money on repair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a peace of mind knowing that I can count on Geek Squad to repair my device .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good idea. It gives me a good feeling to know we have it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price for the amount of protection and geek squad is great/knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service top notch! I always make sure i get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad fixed 3 of my laptops. Nice service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and it’s a really great deal for everything it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a large ticket item. May not need it, but there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase a TV without a warranty. They will come to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this. It really is a benefit to have for TV purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it but if I do I know I will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a vey important thing to get when you purchase any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best return policy ever, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SMART CHOICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT OPTION WHEN BUYING HIGHER PRICED ITEMS IT PAID OFF DUE TO 48" TV DEFECTIVE AFTER 1 YEAR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with 5 years warranty just hope they honor everything they say they would

    I would recommend this to a friend