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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30867 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1280 Showing 25,581-25,600 of 30,867 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I deal with the geek squad I get good service. And if I ever have a problem with anything they always make sure to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this yet but I'm glad to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I've always been treated well at BB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Sony 55" TV, I started looking for a Compatible TV for my Ps5, last November been working good until now, My TV has started freezing up, started shutting down and starting up for no reason and blackout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review for an extended warranty. It was worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what it is sold to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this warranty for replacement if something (ANYTHING) goes wrong with my TV, it’s being sold as an accidental warranty but it is in fact an extended manufactures warranty. More times than not you would want to replace an item within 2 years just because. This warranty doesn’t help me because you still have to go through loop holes to get to the right person just so they can look at your tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the 2 year warranty, no complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have piece of mind that your tv is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the geek squad protection they always fix the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad that i purchased the 2-year Standard Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life happens that’s why geek squad protection is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost it great tv work 100 good no issues picture color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if your product breaks down. Could be a bit less in price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints here. It ain't bad but it ain't great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung smart tv. It was very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little extra insurance can’t hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for the piece of mind. Be confident that Best Buy will make sure your taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I have issues the Geek Squad will help me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection and I happy I do if something happens it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue in the begin but the Greek squad took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard great things about the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I've heard it's great coverage!

    I would recommend this to a friend