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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30871 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1324 Showing 26,461-26,480 of 30,871 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey but it's better to be prepared than not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The made me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made us buy it so we could take it back for another tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan gave me extra peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv never had an issue but best buy geek squad would fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan because wanted to make it last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty at a good price and more! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed to call them! Ok it's insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech buy works well highly recommend for use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech buy works well highly recommend for use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret getting the added protection. It will be a nice peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but it's nice to know that if I do need it, at least i have something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, dependable , good price. great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very convenient due to the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must when you purchase something like a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys who know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just feel safe after put that kind of money on the line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Emergency Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well when I first got my tv it was running very good , but recently I’ve been having issues here and there so I just hope it hold on until it’s completely paid in full. The crazy part is I was going to get a refurbished one until the salesman somewhat helped me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for sure will always buy this on a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have. Bought a TV for our kids, just incase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're pretty resourceful when you're in need of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy protection plan for all my devices geek squad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend