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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 925 Showing 18,481-18,500 of 30,829 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my bigger purchases, you never know if something will just start messing up or stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having assurances that my tv will be covered by the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plans are key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase a tv wether it be for the bedroom, bathroom, poolhouse or game room I have to get the service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that protects one from those once in a while units purchased with a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked out happy about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more satisfied. Courteous, explained issues w old tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad Protection for peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service, I highly encourage others to make this purchase when buying products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made sure all data files were loaded

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent stayed with us until we were satisfied that all programs were properly installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Busted tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware buying open box!! Gave to me physically busted and had to jump through a lot of hoops and wait in person at customer service desk at store to finally get refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BESTBUYANDGEEKSQYUADDOITAGAIN!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREATINCENTIVEFORMAINTAININGALLOFYOURELECTRONICGADEGTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar. Recently got a TV replaced through geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good experiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced, good product, capable associates available, great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-Year Standard Geek Squad Protection is a very good protection plan for valuable and complex electronic appliances. The Geek Squad members are very courteous and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Samsung guy but I’m loving this LG. Great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. along with everything else at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best Buy is ..well the Best. otherwise they would be called. Pretty Good Buy. or OK Buy. I always come here first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case, accidents does happen. What more is there to say I'll never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this coverage on all my products, usually no hassle/questions asked. Either fixed or replaced under this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is just a peace of mind add on for anyone buying any big electronics. Geek squad has you covered in any bad scenario.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not any reason to use the Geek Squad Protection yet. So far the TV has been working great. However, I did have protection on another item and the guys were great to work with.

    I would recommend this to a friend