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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 891 Showing 17,801-17,820 of 30,833 reviews
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Past great experience with geek squad protection. After three repairs I was awarded a store credit to replace my failing television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of our tvs last longer than 5 yrs old ut I wanted to be safe rather than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to have appointments. Helpful with minor things and complicated things. Always professional. Thanks to the geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed it timely and correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the GS warranty. When I’ve had to use it, they were insanely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap price for 5 year deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would of been stupid not to buy with the 65" showed my sis and she bought one too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is insurance in case anything should happen you never know when it’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the small extra fee, I'm glad to have extra protection. Had to use once on something and never had one issue with using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to buy for you device just incase something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for 5 year coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a big ticket item.LED big screen tv. Did alot of research,Great buy for 5 year coverage.Buy it from Geek Squad.You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B B ALWAYS HONORS IT SERVICE PLANS.....I MOST ALWAYS PURCHASE ON DEPENDING ON WHAT I BUY...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan I’ve had so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful when helping me with my tv after it had went completely blank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong having an extended warranty it gives you a peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. Very happy I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to have this extra protection! I haven't had to use it but definitely glad to know it's there if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Turtle Beach gamer headsets microphone stopped working. Best buy swapped it out with no questions asked. I am very pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get warranty for a TV i just purchased. Makes me sleep better knowing I'm covered for 5yrs. Thanks once again Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although today's products are reliable the peace of mind that comes with the Geek Squad warranty is invaluable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I put warranty on my electronics in Best Buy and when something fail they resolve my problem fast , not complain at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good old geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old geek squad protection! Mostly am pleased with the support at best buy locations. Of course, it can vary from store to store, like any business. No support network is perfect, but it is nice to have this to backup your devices!

    I would recommend this to a friend