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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great remote for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up remote for our Samsung TV and other devices. The Geek Squad has always been very professional when we require their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well as the Geek squad did an excellent job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient and very attentive. He was very professional and took time to answer all my questions. Very highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programed two remotes. She made it look very easy and then explained it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well, Geek Squad programmed two remotes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional and extremely helpful in the programming of the remotes and offered other products from best buy to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient service. Essential to a good set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient service. Essential to a good set up. I should have bought the universal remote with the initial package to save time and money with set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last 15 years, Geek Squad has and continues to provide excellent and consistent tech support and installation service. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase I ever Made! Had three different remotes, now only one. Had geek squad set it up and it is wonderful not to switch remotes to whatever I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated programming of remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Harmony universal remote and purchased new equipment. In addition to the new equipment, I have a new service provider. The remote needed to be programmed to the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and made my TV world simple when they were done programming my remote and getting the TV settings where I wanted them. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my purposes..ie, lighted buttons for night tv watching. Team was great..very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony control was not installed. It was returned as it was not needed and wouldn't work with my Roku stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote for TV, Play Station, Sonos, Blue Ray player and You Tube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents insured everything was integrated and working to our satisfaction. Took the time to educate us on the operaton

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote working better than before service was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific-best TV ever. OMG. Wait till you this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time group of guys who took time for us. Best Buy geek squad individuals are assuredly very teck-ee. Sight and sound is absolutely thee best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Harmony remote perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set this up quickly and efficiently. They know the product well. Highly recommend their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Easier Than Trying to Do It Myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy !!! Did a wonderful job of integrating all my equipment at both sites in the house - works perfectly - long battery life - quick recharge time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was polite, courteous and knew the answers we needed. He was on time and completed the work in a timely way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents resolved my problem, quickly and efficiently . I was very satisfied withy their work.

    I would recommend this to a friend