Add-On: Remote Control Programming

Eliminate your unwieldy collection of remotes and start using one device. A Geek Squad Agent will program your new learning remote control (such as a Logitech Harmony or Savant remote) for easy operation of your TV and home theater components. Perform commands like Watch a DVD or Listen to Music with the push of a single button.* This service takes about a half hour to complete.

IMPORTANT NOTE: This is an add-on service. You must also order TV Connect or this part of your order will be canceled.

After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
$49.99
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Overview

Ratings & Reviews


Overall Customer Rating:
91% of customers would recommend this product to a friend (1325 out of 1464)

Features


Before we begin

When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

Programming your new remote

We'll set up a user ID and password for online use (if applicable) and program the remote for up to 8 devices and 6 activities.

Making sure everything works

We'll test the remote control to ensure all devices are working properly and demonstrate how to use your newly programmed remote.

*This service requires a working high-speed Internet connection, as well as a PC or Mac, and does not include setup of audio or video components. Additional charges may be required for land travel beyond installation coverage areas.

**Should you need to change your appointment date after you've scheduled your service, call 1-800-GEEK SQUAD (1-800-433-5778) to reschedule.


Overall customer rating

Rating: 4.5 out of 5 stars with 1464 reviews

91%of customers would recommend this to a friend

Most recent reviews

See all customer reviews
  • Rating: 2 out of 5 stars

    Installer was knowledgeable, but no follow thru

    Posted
    featherkuk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had Geek Squad program the Logitech Universal Remote because I had multiple devices. I currently do not have volume control, despite 5 phone calls and 3 emails.

    No, I would not recommend this to a friend

    • Brand response

      GeekSquadSupport

      Hi, featherkuk. Thank you for having us out to set this remote up for you. I'm sorry to hear that the volume isn't working as it should. If you've been calling & emailing the Agent directly, he/she may be temporarily unavailable for some reason. I certainly regret if that's the case. We do offer a 30 day workmanship warranty on most services, so I would recommend calling 1-800-433-5778 to see about the possibility of scheduling a return visit.

  • Rating: 5 out of 5 stars

    Reprogram remote

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great job, done quickly and explained new features

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Conscientious, polite, and competent service.

    Posted
    dllt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Over several repeated visits at house and in store, these technical service people listen carefully and have solved problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Competence is underrated

    Posted
    Diogeron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These guys have always been good. Paul Harden is the best. Knowledgeable, professional, and not afraid to give an answer to a question.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Tv

    Posted
    Janice
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great picture, color is wonderful, size is just right!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service

    Posted
    Todd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The technician was well trained and took the time to help us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service and training.

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Techs were on time and quick to understand. Even got the TV reset for optimal screen size.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helpful

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I found that the complexity of the remotes functionality required guidance

    I would recommend this to a friend


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