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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,599 reviews
  • Rated 5 out of 5 stars

    Replaced Harmony Elite Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home programmed this remote and it works perfectly. They explained how to use it and how to add or remove channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys from Geek Squad at our house for a short period of time. That were both really great. Explained things, knowledgeable, personable and clean cut fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t know what else I can say he was very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. It did not take him long to get my remote set up and working just like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad program the remote and set everything up for me was the best decision and so worth the minimal cost. I don't have to do anything but push some buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Installation took a few days but it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad they do a wonderful job sometimes it takes more than a day but they get the job done right and don't stop until they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the new remote working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new remote is working fine. I like the way the light shows the keys with light behind them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the Geek Squad was AMAZING. He made the installation so easy. He’s the best tech ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My universal remote had stopped working and I was disconnected from my soundbar as well. The tech fixed everything in less than 45 minutes for $99!!! Love the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice and accommodating Geek Squad Agent. He set up everything to my requirements and reviewed all the functions with me. I have not had any problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad to program my harmony remote . Did a excellent job and explained in detail how to use the equipment! Very helpful, would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents programed our new Harmony remote & showed us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and run Sony TV and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did multiple procedures to set up and run my new Sony TV and remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quick and effecient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melissa was very knowable and quick. Did a great job. A+++.. I do need a transcript of what was done. I did not receive it yet. Please send it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very friendly and helpful in explaining the device and how to trouble- shoot. The installation was completed in a very short time. The whole experience was a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome as usual. 19 Characters remaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional job of programming my universal remote. Then they did a very thorough job of explaining to me exactly how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested the installer installed a new TV and move another TV and removed old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this service for any purchase. I am not tech savvy, so the Geek Squad always sets it up so I can operate the item I purchased and explains all details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have done the installation without assistance. The GS Technician was very knowledgeable, quick and made sure we were completely satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech programmed our Harmony remote to recognize a new TV, receiver, and blu-ray player. Well worth the cost.

    I would recommend this to a friend