Customer Ratings & Reviews

I am not the most able person when t comes t programming these things and they made t so easy. He was in and out in no time and did a great job

Still hard to navigate sometimes. Apple TV box is not compatible with all of the button functions on the Harmony.

The agents reprogrammed my remotes & made sure eero was working properly

The agent that set-up my Amazon Fire Stick did a great job and answer all questions.

The agent called ahead, was very well be spoken and explained things very well, and did not rush or talk down to me.

An OUTSTANDING job by your tech, Nelson. Thorough, efficient and totally knowlegable. Impressive.

The agents since all pieces of equipment perfectly and explained on to use it. Great Job!!!

The agent installed the wireless adapter to my TV and synchronized with my computer without having to dismount the TV

I added a new play station to my home theater system and needed to add play station to the menu. It was completed quickly and professionally

Recommended by Geek Squad member Carl when we expressed concern about handling multiple remotes. Great suggestion! Set up for us. Couldn't be happier!

Eric installed the equipment quickly but worked hard on getting the best out of the available space to setup equipment

James was very thorough. He was patient and friendly. He was very customer and patient.

The tech installed/set-up our new receiver and programmed it to our universal remote. He was friendly and helpful in answering our questions.

Great people to work with. They know their “stuff”. Answered lots of questions.

The Geek Squad installers did the programming, and have everything going well together.

The Geek Agent wore a mask and gloves. Was very pleasant and fix the TV remote control setting that match the Remote.

The Geek Squad sent Kenneth Fay out to program our new Harmony Remote. He was very patient with us and explained exactly how the remote works and what he was programming.

The fixed my harmony remote so that I could again watch my big screen tv in my den which was not working for weeks.

Squad member installed device with existing (but new) equipment. Installation was quick and complete.

A few days after the technician checked out my system and made some slight adjustments, my VCR wouldn’t play on the system. This happened once before when Geek came at another time, but that was the record player that would not work through it. I paid a good deal of money for this system and it’s frustrating that it doesn’t work like it should.