Customer Ratings & Reviews

The agent called ahead, was very well be spoken and explained things very well, and did not rush or talk down to me.

Although problem was larger than hoped, Shawn was great with advice , guidance & suggestions on how to deal ...w/ the issues... Am STILL trying to resolve the situation...

Quick and excellent service ! The technician diagnosed and corrected the TV/remote issue.

We had 2 guys from Geek Squad at our house for a short period of time. That were both really great. Explained things, knowledgeable, personable and clean cut fellows.

Squad member installed device with existing (but new) equipment. Installation was quick and complete.

The agent installed the wireless adapter to my TV and synchronized with my computer without having to dismount the TV

This is a great service. When I call for help, help comes to me with experienced service people.

Having the Geek Squad program the remote and set everything up for me was the best decision and so worth the minimal cost. I don't have to do anything but push some buttons!

Had geek squad to program my harmony remote . Did a excellent job and explained in detail how to use the equipment! Very helpful, would recommend to anyone.

Fast and friendly service. The guy did a nice job explaining how to work the system.

The Geek Squad did a very professional job of programming my universal remote. Then they did a very thorough job of explaining to me exactly how to use it.

The technician did a great job of updating the features on my harmony remote

I am not the most able person when t comes t programming these things and they made t so easy. He was in and out in no time and did a great job

Eric installed the equipment quickly but worked hard on getting the best out of the available space to setup equipment

My universal remote had stopped working and I was disconnected from my soundbar as well. The tech fixed everything in less than 45 minutes for $99!!! Love the Geek Squad!!!

I had a very nice and accommodating Geek Squad Agent. He set up everything to my requirements and reviewed all the functions with me. I have not had any problems since set up.

The fixed my harmony remote so that I could again watch my big screen tv in my den which was not working for weeks.

Responsible friendly representatives easy to get appointments

I recommend this service for any purchase. I am not tech savvy, so the Geek Squad always sets it up so I can operate the item I purchased and explains all details

The Geek Agent wore a mask and gloves. Was very pleasant and fix the TV remote control setting that match the Remote.