Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,599 reviews
  • Rated 5 out of 5 stars

    "NICK" was great. He is totally professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick, from the Geek Squad was the best installer I have known. He goes the extra mile to make sure you know how to operate your device and it works properly. "PROFESSIONAL"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and helpful! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support at home to determine proper oven make and model Very professional Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasant and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was on time and worked efficiently to program the remote to its best ability to coordinate multiple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but needed further instruction on how to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control works to a fair degree but we are disappointed in its functionality as it doesn't work easily for us. You must stand up and point exactly right over the soundbar to get it to work. The function between cable and smart TV is clunky to go back and forth with and sometimes it just doesn't seem to work at all. We needed more instruction on this or a check back phone call later to see if we have questions, which we do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy- he not only programmed our remote but gave us all sorts of help and tips about the receiver and TV we just bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your team was great they programmed the remote which i hate set up tv very courteous . the remote is lousy it is not there fault it is the product itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly reduced my frustration

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron did a great job programming my Logitech Harmony. I no longer have to juggle as many remotes to use my cable/DVD/music systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work on my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is exceptionally knowledgable and professional with me at all times. That always take the needed time to halo me with explanation/demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad were exceptional. Patient & courteous answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time. Setup Harmony remote to work with all components. They were very knowledgeable, quick to complete work, and very patient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and gave additional advise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent/ good communication skills and very detailed on his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is so knowledgeable and helpful. As always they tweek and fine tune the tech products above and beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product knowledge!! These people are reliable and precise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the RF function versus AR. I also like the Alexa integration and using the remote app on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan used our current universal remote to disable tv audio and use speakers. Need to check to see if anything else is possible w it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use geek squad to program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programing the Remote requires more than novice tech ability. Recommend using Geek Squad to program the remote to your entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dunce about programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm "electronics challenged" The thought of installing, wiring and programming makes my eyes roll. Love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Asked for feedback. Took his time to get the programming accurately. Done right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal Remote is now fully programmed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a lot of work but seemed to be caused by previous Geek Squad programmer's shortcuts.

    I would recommend this to a friend