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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,599 reviews
  • Rated 5 out of 5 stars

    Use this service they're great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super in addition to setting up a new TV they programmed this remote in minutes and went through a full explanation of how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the harmony remote to the tv set everything up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the entire house with all the support for the varied purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really know their stuff. They were very friendly, and were able to get the job done completely. We would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy helped with Sprctrum remote. Also recommend a printer I later purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Apple TV 4K setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and did a great just b of setting my remote after setting up my new Apple TV 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Horn was instrumental in getting my job and service done. Darrell the inventory manager from Chandler was instrumental in this process also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competence is underrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have always been good. Paul Harden is the best. Knowledgeable, professional, and not afraid to give an answer to a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zane K, was great at programming my harmony remote.Explained how to use it with my equipment that I have' I would recommend him to anybody. Great employee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and informative sales rep. geek squad arrived promptly and corrected our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents provided great service assisting with remote control programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Profiles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys forgot to make profiles for the remote, ended up returning the remote, not a good fit for us , next remote though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. They di.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and sound bar to my cabinet and hooked up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ..........................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10- Function Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed remote and it's working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Knights to Help OLD people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do TV,Computers, 3 of them all, sound Bar, connected, up graded Controller etc etc. Will Keep these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed remote by replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by Squad. Know what they are doing and explained things as they fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gents were ompetent, knowledgeable, efficient and fun. Most helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my Harmony remote... With all the remotes I have, it’s nice just having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert is a detailed, painstaking guy who set up favorite 50 channels for me. I couldn't possibly have done it myself.

    I would recommend this to a friend