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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,599 reviews
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Installed all equipment. Explained its use. Would not even take a tip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgeable and competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t say enough good things about the service. thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote control show me how to work it set it up and if is any problem only show me how to correct that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the control 4 system before this and it is a better system this system is a much more affordable solution to my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programing is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to program this remote. The technicians programed the remote to control all my devices. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric from Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was fantastic!!! He was able to remedy a solution quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technician was efficient and knowledgable about the remote he programmed. He thoroughly explained the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and professional and had masks and did the job just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tanner did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job proved to be a challenge but, Tanner stuck with the it until it was complete! Have been wanting to have this done for years. Thank you, Tanner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instlled the universal remote so that it worked with all the pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, and had it programmed in no time. Too bad it doesn't work anymore after 2 weeks. Went back to my od one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up good product not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job in setting this up but unfortunately the remote itself is not very good. I would suggest another remote frankly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming the remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad technician programmed our universal remote control so all of our devices work with it. The did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time efficiency for this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With understanding and able to see just how the programming was done I choose to believe how easy I can do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service!!! My tech was highly knowledgeable and wanted me to be comfortable with my remote. Agent Ryan Kappler (and Aaron Evans) both ROCK!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person really knew what he was doing. Answered all of my questions and made sure I could operate all of my components before he left my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to be working as designed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking at a good back up product. Security. Geek Squad helped me make sure the setting were right for me computer to back up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to make the systems work fine after some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, worth the cost to me. For me these remotes are very confusing, I wanted to make sure I was getting the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad met /exceeded my expectations. They were very efficient and professional.

    I would recommend this to a friend