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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,599 reviews
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had professionals do this for us-- it was set up for Netflix and for our google account-all we had to do is push the buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job reprogramming my Harmony remote due to having switched service providers. They are very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my question figured out..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tech agent was quick to see the problem and helped me figure out more about our system..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a MUST for this remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no idea of how anyone could set up this wonderful remote control without the great assistance of the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did Geek squad mount our TV and program our remote, they took the time to show us how to use the devices and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set up. Saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router set up. Saved me money. Did not need to buy modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful, courteous, and efficient. They answered all my questions, and kept me informed about the work they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved technical problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew how to correct the problem and did so quickly. Agent was on time and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programed 3 remotes for me, each for a different tv, and the price was much less than I had been quoted by other companies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could have better user friendly instructions. Everyone is not a tech. I find errors made could be corrected by better instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, not only did they set the remote up but spent ample time with me to learn its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is absolutely incredible - they are so helpful - weve had the same person set up over the past 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new remote easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new remote within minutes and also connected our IPAD to our new blue tooth speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    patient, took his time to figure out problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated that the guy from the geek squad took his time figuring things out and made sure I understood how things were working when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Works Miracles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed a failed Logitech Remote Programmed a New Remote in Minutes Ensured Remote Worked to Customer Satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad for technical programming over the years and have found them all to be professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed help. GEEK Squad provided it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming my new Logitech remote proved more difficult than expected. GEEK Squad technician got it done for me hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of experienced technicians and always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for normal people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote... Allows u to use one remote for every thing also fixes any issues equipment is having just by a few simple answered questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff worked hard to make things right. Very diligent

    I would recommend this to a friend