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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek squad were prompt and extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote control when I changed internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up a remote that does everything. Only need one to do everything, CD player, Apple TV, Netflex and regular TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job reprogramming my Harmony remote. Geek squad tech knew what he was doing and completed the reprogram quickly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was informed and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, knowledgeable and patient. He let me know that I still had equipment from the Pro that I had to return and it saved me $269!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very diligent and takes their time to be sure everything is functioning before they leave They are the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony remoter was programmed quickly and expertly. Customer Service was awesome. Geek squad staff was knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salvador Ruiz is awesome. He exceeded all of our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed like duplicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and another product seemed like it should have been part of the regular set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes navigation around the TV and streaming very easy. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned to recalibrate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad returned (at additional cost) to recalibrate my HARMONY remote due to changing my internet provider. Pricey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had what I needed and helped me to the car with the new tv. The remote came in the mail in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert from the Geek Squad knew everything that needed to be done. Obviously well trained and very experienced. So very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer cleanup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned up my computer so it worked more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by assigned technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was very knowledgeable. Arrived on time and finished very quickly. I was very pleased with the level of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. Called the day before to confirm. Then called 20 minutes before arrival

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with my new Tv, Instillation was very professional and neat. They were prompt and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He Did His Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the equipment available was 'Out dated', he did the best he could with what was available. It's not perfect, but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, so happy to get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer who came to install my New Sony TV and DVD Player also programmed the Harmony Remote. I find it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job getting all components added to my h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician very knowledgeable and professional. Reviewed all aspects and operation with me. Answered all questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were courteous and professional. They went beyond normal expectations to be sure everything was perfect. Could not be more pleased.

    I would recommend this to a friend