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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,599 reviews
  • Rated 4 out of 5 stars

    DID NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT PURCHASE ANYTHING. I HAD A NEED OF SERVICE FROM THE GEEK SQUAD AND WAS SATISFIED WITH THE SERVICE BUT NOT THE AMOUNT IT COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for handling multiple units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up was flawless and complete explanation given on how to use the product. I was very pleased with the overall outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do it without them...I will always hire the Geek Squad to install and set up my electronics. It's worth the $!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote reboot and reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our problem in short order and gave me good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the remote for me and showed me how to use it. It was worth having them program it for me as there are no instructions with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with the help from Geek Squad. Friendly, helpful, willing to answer questions, and tech-savvy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, would be too hard to re-program myself, too may devices and steps, they missed one programing item but overall a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and ON TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Team, of which there were 4 over the job time, were professional, knowledgeable, respectful and most important...ON TIME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent solved connection problem quickly -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly identified the connection problem and reprogrammed the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio from the Geek Squad was absolutely the best! So knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal is outstanding, great service knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to name Billy Daniels as a superior employee and installer. I will ask for him in the future to service my needs from the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and friendly. They mounted our tv and programmed our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, made sure we understood how to use the remote, left his business card if in case we had questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up, explained everything, piece of cake. The touch screen takes a little getting use to, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person was extremely knowledgeable and took time to show this old man how things work. Thankful for people like this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always the geek squad delivered again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service as always Patient to explain all the features of the remote Thank you for always delivered beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just one remote that controls all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. It is tricky to learn to use at first. We had to have the Geek Squad come back a second time, and then it all made sense.

    I would recommend this to a friend