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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,599 reviews
  • Rated 5 out of 5 stars

    not programming remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent advice on not doing wjhat i hired him tpo do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very teckie, so was more than happy to have a comptent person due the programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program a remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the tech did a excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They representative they showed up was extremely knowledgeable and thorough in program the decice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Geek Squad people. Paul and Tyler. EXCELLENT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of new Bravia TV and Harmony Elite installation. Took the squad a little time but they got it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they we're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep programmed my universal remote...no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech was great polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Properly programed the Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job. They delivered the TV,set up my Bose sound system, Apple TV and programed my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the time to explain the new remot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the Blue ray Disc player and programmed the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geeks came through and were able to program our Harmony remote and easily explained to us how to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comforting to know that the members of the Geek Squad are there when you need them. They are thorough and patient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad agent to program harmony remote on one TV. There were errors getting the setup completed and it’s still not 100% accurate but it is functional. Given the amount of time the agent was spending overall, he got somewhat frustrated in making sure it worked 100% perfectly. As several hours had passed, I just accepted what was done and moved on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced two harmony remotes after other ones malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician re-programed my harmony remote to access all services associated with my television and service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, considerate, patience, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help using only one remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had switched cable companies, and by having reprogrammed the one remote is better than the 3 used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent explained setup and how to use the remote. Very friendly and patient while showing.

    I would recommend this to a friend