Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,599 reviews
  • Rated 5 out of 5 stars

    Fantastic!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little tech savvy, but not a geek squad member. They did it fast and that freed me up for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were knowledgeable and quick to mount my TV and all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in a matter of minutes .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - arrived in time frame stated - Geek Squad able to do job needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling the geek squad to program my remote was well worth the money and done within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Left me with no additional questions. Best Geek ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional squad member. Was punctual and did an excellent job of demonstrating the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the second time around for the all-inclusive remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this takes more effort than needed. Let the geeks do it. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are always friendly and knowledgeable. The demonstrate and explain everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got my machine working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got the system functioning, but destroyed a VCR tape in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sevice and great teaching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service folks were just great. Knew their job and were very helpful in teaching us about our new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit to diagnose sound bar problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly diagnosed and solved the problems. Reprogrammed my universal remote to accommodate the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and hooked my sound systems and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate this service!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate doing it myself! It takes forever, si it’s nice to have Geek squad do it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is ALWAYS a welcome sight when service/installation is needed. Great teachers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they delivered our new TV, they did a great job on both the installation & programming our Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very professional and responsive. We are very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took their time to explain the universal remote control and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 buttons, which one is it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and DEMONSTRATED till you get it with cheat sheets and everything buy a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did an excellent job of problem solving and programming the new remote.

    I would recommend this to a friend