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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,599 reviews
  • Rated 5 out of 5 stars

    Seamless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff set up my old Harmony remote when they set up the tv. It was great! All works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote quickly and expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technician was very knowledgable and explained so that we could understand how it worked. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and installed the tv above the fireplace, programmed the tv and remote..thanks...what a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gives me control over all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had thee controllers and now I can control all my devices from my chair. Great addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not do it ourselves

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a package from the store to have ones come in and install it on our TV so we did not have a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a fantastic job setting up our remote. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and full details provided. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did great work on all of the things that they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of the Hormony remote went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of programming everything into the remote for us and then tutoring us as to its usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    remote too smart for me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and made things easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael programmed the remote and was a great help. Polite, knowledgeable. An asset to the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickley

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a good job. Explained how to use very well. Nice job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Galdden explained how to operate equipment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with hedge funds in Switzerland for 10 years, and explained them in laymens' terms, as did John Gladden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - none better.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place for all your electronic needs. The Geek squad makes it a NO-BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed the TV, programmed the Harmony IR and other equipment. They were efficient, clean, and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, very patient with me, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All controls on one remote: geek squad programmed it and showed me how to use it: worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Athens location is very knowledgeable and does an awesome job! Highly Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad programed and taught us how to use the Harmony system. It costs a bit, but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Explained everything they were doing and went through it all with me at the end.

    I would recommend this to a friend