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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,599 reviews
  • Rated 5 out of 5 stars

    A great job on programming our new remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a quick & accurate job programming our new Logitech remote,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my sons surround sound system .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad man was perfect. Did an very good job. He was courteous and professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional installation technicians. Explained EVERYTHING thoroughly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The remote required programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony remote required reprogramming because I changed providers from DirecTV to Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech universal remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco Lopez did and excellent job updating and reprogramming our Logitech remote control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has functioned correctly 95% of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes seizes up and I am unable to correct, but has functioned correctly 95% of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys know their stuff. Great job guys! Very impressed with their knowledge and experiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase and the squad performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Omar were friendly and professional. We are enjoying our new Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't do this unless you are a techie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's too bad that it takes such a complicated process but that it the way the technology is going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy I will always use geek squad for my audio visual needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggested universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the recommendation and the ease that this was programmed for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians are very good. Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very thankful we did not try to install this on our own. Very helpful guys with lots of patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work by Geek Teck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was outstanding and responded to all of my concerns and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customized home entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good/complete job in a reasonable amount of time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided top-notch white glove service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by Geek Squad and the explanation on how the new unit would work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup my remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help setup my remote control and showed me what to do to change stations

    I would recommend this to a friend