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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,599 reviews
  • Rated 4 out of 5 stars

    one remote convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting use to but so far so good. Only having one remote is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and knowledge of set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job assessing our problem and fixing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony universal remote works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained how the Harmony remote was integrated with my X-box one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time. Professional. Friendly. Answered my questions. A job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable professional explained everything very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that came out,did it in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gteat help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with working with the Geek Squard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was well trained and took the time to help us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Harmonyn & New Sony DVD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, my new Harmony Remote isn't programed correctly. It freezes and you can't turn the television off. Also, its not able to play my downloaded music, nor show my movies. on my new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was professional, friendly, and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary did an excellent job setting up our equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our TV, receiver and DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make my life easy and comfortable. My family loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A learning curve but well worth it. Multiple remotes are not my thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an excellent job in programing and explaining the use of the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please keep up the standards in sending knowledgeable and nice tecs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and the Geek Squad were so helpful in programming of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Explained how to use product. Advised best set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great job setting up the remote fo tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt efficient knowlegeable professional Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Very pleasant young man. Love this remote.

    I would recommend this to a friend