Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,599 reviews
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate buying from best buy. I get great products at fair prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program remote for sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt and thorough in his efforts to reprogram Harmony Logitech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It exceeded my expectations. In every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Scogin came to help me out and I would recommend him anytime to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You got a winner when you hired this young man

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very Professional, and thorough in regards to remote functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up our tv, sound bar, dvd player, and remote were great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I ordered the wrong one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use it and had to return it because I should have ordered one called “Harmony”. I’ll just live with two remotes now, so … Geek Squad was very helpful in training me how to go back & forth with my fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did this programming as we are not very

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never have done this even though it is easy for others, so thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job of programming the Harmony remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and extremely quick to program the new remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simplifies operation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking forward to the features of this unit. coverage is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Universal Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Best Buy did a great job setting up my Universal Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time knowledgeable, job completed correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just the basic installation of a harmony remote. Nothing special about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent , personal customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service level we receive from both of the "Geeks" was exceptional!,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony is great remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set me up in a jiff. Ask for Derick from Geek Squad SoFlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job teaching me to use universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time. They knew what they are doing and were very plesant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the king of remotes, say goodbye to using 4 remotes to watch a movie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was great! Really appreciated his thorough install

    I would recommend this to a friend