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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Geek squad came out to set it up, it is nice to only have one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service and knowledge about our product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having 1 remote to controll all the devices. No mower remotes all over the den. Absolutely fantastic and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew how to connect reprogram my older harmony remote. He did it quickly and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a wonderful job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmpny Companion Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional and programmed the Harmony Companion Remote perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote set up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got all my devices set up and programmed into the remote to easily operate any feature I want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the remote programmed so that it can work seamlessly. Our installers were very professional and helpful in explaining how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Add-On: Remote Control Programming - Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to program all of our devices and explained how to use the remote. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wrote it all above.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & connected it to other devices. It was not compatible to my DVD Player, so he showed me an interface device that I will obtain. The agent also programmed the universal remote control that we purchased & PATIENTLY educated my wife & me on using it -- I emphasize patiently because he truly was patient with us and with our unending questions. The guy did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out, fixed the problems with the TV, downloaded updates and fixed the remote enough that we can use it. Not all problems resolved but it is okay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GeekSquad lives up to their outstanding rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician connected me to limitless choices by using the Harmony Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We so appreciate our Geek Squad person who got our remote to work and we have had no problems since he came to help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely well versed and solved my problem quickly and gave very informative information

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job making sure my remote worked with all components.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rockfish products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand and products. Always delivers quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got all of our stations/programs working with our universal remote in no time. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Less is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have fewer devices to have out on the table as well as ease for jumping from 1 activity to another, particularly when kids/teens are involved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the remote for me and it is a very comprehensive and functional remote. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with the product/service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has improved our TV experience - sound very clear now. They also programmed our remote controls so it is very easy to use the whole system

    I would recommend this to a friend