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Customer reviews

Rating 2.8 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver completely transformed my driving experience. The screen is bright and responsive, and both Apple CarPlay and Android Auto work flawlessly. Bluetooth connects quickly every time, and the sound quality is excellent. Installation was straightforward, and the ultra-shallow design made it fit perfectly in my vehicle. Navigation, music, and hands-free calling are all much more convenient now. Great performance, reliable connectivity, and outstanding value. Highly recommended for anyone looking to modernize their vehicle’s audio system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably going to return this one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based off reviews from another website and kind of wish I hadn’t. I was drawn to it to pair it with the Alpine power pack 4ch amp that goes with it thinking it would produce better sound and snappier menus than my old KENWOOD. It’s definitely a downgrade from the old unit. The screen is capacitive but lower resolution. It blacks out every time I use my turn signal. My subwoofer cuts out randomly and often. Bass doesn’t start until moderately high volume. Other than the sub, sound quality is on par with the old KENWOOD. I don’t think the 770M would be any better since the only difference in specs is wireless CarPlay and an extra camera input. My bass issue may be an install issue but I doubt it. The sub and speakers are brand new Alpine (PWE-S8-WRA/SPV-65X-WRA) and worked perfect with the old head unit. I installed it myself but I have over 20 years of car electronics installation experience.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best upgrade I’ve done to my truck

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked incredibly well, the install bay guys know what they’re doing and install it perfectly. Works great with my previously installed sound system, CarPlay works extremely well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace the faulty OEM radio for my Jeep Renegade. This Alpine is smaller than what it may seem. Plus, I thought that I had done my due diligence to ensure like for like similarity. Two major drawbacks: 1. This radio only remains powered on while the vehicle is also powered on. In other words, you cannot just be in or around your vehicle and allow the stereo to be used. 2. It does not allow for wireless Android Auto. It must be plugged in.' I'm super disappointed in this purchase decision but already paid money for the installation. So I'm kind of stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Silverado 16’

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product. I usually love alpine but this one no. Screen would black out randomly. Size was smaller than advertised due to the buttons taking up space at the bottom.

    No, I would not recommend this to a friend