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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5743 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the AirPort Extreme Base Station's ease of use, range, and performance. Many also highlight the strong signal strength and relatively easy setup process, resulting in great coverage. However, some customers find the price to be a bit high. A few also mention that the size could be smaller and that more Ethernet ports would be beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,743 reviews
  • Rated 3 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when I have seen it that it will provide something different than the others in the market. I didn't see that

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Works as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure that it is worth the amount of money paid for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the price too expensive does not give full bars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Rare dissapointment from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use was very low. Constant dropping. Bad signal. Maybe I got a dud, but I was disappointment and ended up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it the next day! I own everything Apple..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am everything Apple. I have the MacBook Pro,iPods,iPads Iphone 5, etc. Setup was easy, I did it with my iPhone. Performance, however, was not what I expected. I was trying to replace an Asus N16 router. The range was not any better, and for some reason I got inconsistent results with download tests. Perhaps I didn't tweak the settings properly, but for the money I decided to just stick with my Asus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure if Better than Old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping it would work better than my old AirPort router, but so far I haven't noticed a difference!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool Hub for Simple Home Networking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks some of the features needed in Home Networking. Great for People beginning Home Networking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall disappointed in this product, my connection continuously dropped even when I was hard wired directly into i overall disappointed in this product, my connection continuously dropped Unless I was hard wired directly into the airport. Did not have good range even in my small two bedroom apartment I had to be centrally located to access Wi-Fi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works sporadically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than what I had before, but still drops off regularly, just for shorter periods of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect exceptional performance from Apple, and I didn't get that this time. Still gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great when it worked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with it, had to reset it a lot. Only lasted 2 Years then died..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Its Apple but this product is beat!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products but if you have internet speeds above 50Mbps and live in an older house and do not have an AC enabled product this router is sub par. Rather get the older dual band N router online for cheaper. The Netgear Nighthawk AC router performed way better and is the same price. First time I was ever disappointed by an apple product other than the performance issues I ran into it has amazing coverage and ease of installation. I will always luv apple and have apple products but this is a fail and AC is in draft so hopefully the next version is better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate coverage on the main level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to be on the main level for full coverage; sketchy in other areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years it stops working. The fan stops working. This seems to be common.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product great connection and great product overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is not as good as the ASUS routers. Works well with Apple envoirnoment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Went to Best Buy to buy a Asus router at the recommendation of my home IT guy to run our home security cameras and internet. Sales person recommended this router instead. Said it was much better. After 2 months of technical non support by Apple and my IT guy unable to run cameras remotely unless left in unsecured format, we gave up and took it back for the Asus. Store only gave us credit. We have all Apple electronics. Asus router was up and running in minutes. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult for use without iOS devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping it would work with my android and it didn't. Pretty dissapointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Performance worse than 3 yr old Wireless-N router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Airport extreme with the hope of better performance. In particular I was anticipating increased range. Range with the Airport Extreme is terrible, much less than non-apple 3 year old Wireless-N router. My family also complained about increased wifi drops immediately. In addition my internet access also seems slower. I've read various online methods of decreasing drops, but I can't see how any of the methods would help to improve range. Plus it seems so non-apple like to have to mess with the settings to get basic performance which I didn't have to do with my previous wifi router. I'm not pleased and will be putting my old wireless-N router back in service when I can find the time. It was a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its little techical to install it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still not able to install it right way due to the way my House is built.

    I would recommend this to a friend