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Customer reviews

Rating 4.8 out of 5 stars with 5743 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the AirPort Extreme Base Station's ease of use, range, and performance. Many also highlight the strong signal strength and relatively easy setup process, resulting in great coverage. However, some customers find the price to be a bit high. A few also mention that the size could be smaller and that more Ethernet ports would be beneficial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 5,743 reviews
  • Rated 5 out of 5 stars

    Best Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't use anything but an Apple Airport Extreme. You definitely get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for a price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for a price. After five years the wifi of my AirPort Express died.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A tad expensive, But well worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it only has 2 hardwire outlets. This is a wireless router. If you need more than 2, you will need to look into a switch to go behind it. As a wireless router, this one would be hard to beat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but had set up issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few more minutes than expected to get it up and running. I had trouble getting a few devices connected but was able to get everything connected. My Ipad had dropped wireless a couple times and that never happened with my previous router.I thought adding a usb HP printer would be easy but I was wrong. Its far from plug and play to get a printer working with the base station. Been trying for a couple hours now and nothing works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router. It even has hidden network capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as promised. No issues with it at all..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airport Extreme

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the Airport Extreme

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have an old house that did not transmit wifi through. Now with this I am able to get signal all the way out to my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this personally and have 13 devices hooked up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No internet connection with older PCs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to give this thing one star, but I know everyone reads the one-star reviews first, and I want people to see this. Here's what I wish I had known before I bought one. 1. Initial setup MUST be done on an Apple product. This is not a problem because at Best Buy they can do it for you in store. But, if you wanna change those settings later, you're out of luck if you don't own an Apple product. In addition, the router can only be accessed through Apple's Airport Utility, whose user experience on Windows feels handicapped. 2. My Dad's Compaq Laptop running Windows Vista could not connect to the internet via the airport extreme. Apple support couldn't figure out why. This leads me to believe that certain older laptops just can't deal with the Airport Extreme. Anyways, I'm sure this product would be amazing if I had all Apple stuff, or all newer laptops and PCs. The nicer devices in my home worked with this router flawlessly, and I would recommend it to people with nicer stuff. But this router may just be too advanced for older stuff.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant Struggles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having issues with my airport extreme since I purchased this product. Gaming is impossible. It kicks you out of every game you try to play due to its "bridging" settings. If you have more than one like me, the two routers try to work together wirelessly and give one room a stronger and more stable connection based on how much data you are using. We've tried hard wiring to fix the problem but nothing has worked. Buffers throughout 80% of the house and crashes whenever it wants. Usually every 30 minutes. When the routers DO WORK, the internet is awesome. But again, that's only 20% of the time. Maybe I just got some defects. Who knows.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Better than...?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A several years old Belkin N+ router out performs this Apple Airport Extreme router. I was having internet issues so I upgraded to this Apple unit. Issues did not improve so I contacted phone/internet company. Phone company did work on line and jacks in house. When they did the work they also installed a new modem/wireless router. The cheap router that the phone company gave me works better than the Apple Airport Extreme router. The Apple Airport Extreme router is not worth $199 and I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an "Apple shop" we have so much apple in my house its terrible to admit. So trust me when I say this is garbage, first apple product that i absolutely hate. Drops connection so many times during the day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this has been the most difficult router setup I've ever experienced. Three hours in and still nothing. I've set up 7-8 previously without difficulty. I'm very frustrated at this point!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these comments are a bunch of lies. If you have comcast DO NOT buy this router it's completely useless. If you play or plan on playing xbox DO NOT buy this router it's complete garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Consistent signal but not long range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My devices connect to the device well, but the range is not even close to as long as the associate told me it would be. I wish it would extend further to all areas of my house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with all Cable Modems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airport Extreme is not compatible with the Motorola SB6141 cable modem. Very unfortunate. I like Apple and their products, but the have a losing item with this router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you are a PC user, don't buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Apple AirPort Extreme based on the recommendation of the sales clerk who seemed to know a bit about wireless networking and new technology. I am completely disappointed in the device and how it works with PCs. It works fine with my wife and children's Apple products, but not the PCs. The instruction manual lacks detailed instructions on how to set the AE up with PCs. Apple help desk wasn't much help either. They pointed the finger at my computer and external hard drive saying that the reason the AE didn't connect was because I had a bad Cat5 cable and that my external drive wasn't formatted correctly. Neither of which were true. I finally got my PC to find the network after downloading the recommended software on a wireless laptop. I had to copy the software onto a USB drive and then load it onto my desktop PC. None of these instructions were mentioned in the instruction manual. I still cannot see the external hard drive on the network. After having this device for a week and having more networking troubles than I have ever had before, I am returning it to the store today and getting a Netgear Nighthawk. I hope to have better luck and less frustration setting it up. So I urge you, do yourself a favor, if you are a PC user, don't buy this product. You'll just frustrate yourself. If you are an Apple user, then you'll probably be okay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quickly became unusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DSL modem could not longer deal with the number of connected devices I have in my house. I placed that modem in bridging mode in the hope that this router could handle the connections better. For the first few days this looked to be working. Then my network started to randomly lock up and I would reboot the modem and router to clear. I have owned this about 10 days and eventually the reboots no longer cleared the network. The apple router seems to be rebooting regularly on its own. I finally replaced the apple router with an old cheapy NetGear N dual band and configured it for the same routing chores. It is working without any issues. Side note, the airport utility is pretty worthless. It can be used for configuring and checking connected wireless devices and signals. It is void for any diagnostics. Obviously the Apple Extreme I purchased is a dud. However, in trying to figure out what was going on I really found the airport utility disappointing and hampering. My suggestion, avoid this router and the equally disappointing airport utility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPort Extreme Very SlowThrough Wi-fi Connections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow for wi-fi connections. Won't Keep Apple.

    No, I would not recommend this to a friend