Customer Ratings & Reviews

Great combination modem and router. Saves space from the old setup. Needed this to take advantage of the current internet speed. Easy setup and works great!

Difficult to set up ring cameras, everything else setup ok. Yellow light blinking on back, suppose to be green but still works.

After trying to connect this unit to my Xfinity service, I ended up first calling Xfinity for help (they had messed up my service due to a move) and then calling Arris because the Xfinity tech messed up the setup by not following Arris instructions. HOWEVER, Arris totally fixed the Xfinity oopsie and got me up and running. I bought this modem/wifi to replace an older one that no longer worked with Xfinity. I am pleased. Connectivity is faster and the thinking dots are now minimal rather than constant. Arris tech service was really patient and qualified, identifying the problem and fixing it.

I thought this combo modem for my college student. Easy to connect once we realized we needed to buy an Ethernet cable not included. We do get to FaceTime however he has to go outside to make a call? No connection inside his place? We’re told it’s a dead spot? Anyhow he can game and use internet with no issues. Thats my reason for 4 stars

Replaced modem due to age of previous one which was about 8 years old

2 in 1 already. Had difficulty setting up at first because this is a newer model but works perfect eventually.

Was hoping I would get more range based on the pictures and reviews I saw. But it's about what my last Arris Surfboard was able to put out. Set up with Xfinity was a pain in the behind, but that was on Xfinity support not the Arris team.

Its a great router combo. Haven't had any issues so far

once i worked out the kinks to install it - needed some tech support from xfinity - it works well

Great modem/router combo. I get the most out of my 1GBPS Xfinity monthly plan with it.

This router is fast and works with Comcast Xfinity as a plug and play. No problems to report.

Works fine with my computer. Having trouble setting up my ring doorbell

I'd been looking to replace the gateway that Xfinity provides and this was my first attempt. The setup and activation was very easy using the Xfinity app but the performance left a lot to be desired. The Xfinity gateway provides acceptable download and upload speeds as far as I can tell, although I never tested thoroughly. However, switching over to the G20 immediately provided degraded quality. My PS5, which is at the far edge of my basement, was only getting a good signal while it would get a full signal using Xfinity's gateway. Also, the G20 was causing noticeable buffering while using my AppleTV in the same location as the PS5, which was not happening on the Xfinity's gateway. I ended up returning the G20 promptly.

excellent product. Very happy with its performance. Easy to set up and go.

Its fine,no problem, all is good nof much to say about a modem.

I am pleased with this purchase. It is working the way it was intended to work! Quite easy to hook up!

This was quick and easy to install and log into Cox for use. Also allows multiple devices without slowing.

Easy to install, works well even when all the devices are being utilized. Excellent product, have already recommended to friends.

It was fairly easy to set up. The associates assistance was excellent. He was knowledgeable with the correct router that I would need for the speed and company that provides my internet service I am extremely pleased Thank you!!

Excellent product. Keep our wireless network running smoothly without buffering, etc. Definitely recommend.