Customer Ratings & Reviews

Great cable modem for Xfinity cable. Fast with great range

Router combo is working well. However, it took several days to get it started. I had to have an cable company tech connect a cable to my mesh system. The combo router had separate connections for the internet (cable) and the wifi systems. I did not know this and after calling the surfboard techs several times, I was finally connected properly. I do not like the fact that the modem router is not completely wireless since I needed a cable for the mesh system. Other than that it is great. My speed is faster than my old combo router.

Set-up new modem went well with Xfinity app. Set-up was easy with Arris App. Super fast and works well with a variety of devices. Best combo modem/router I've every owned.

Great combination modem and router. Saves space from the old setup. Needed this to take advantage of the current internet speed. Easy setup and works great!

This Modem & Router Combo replaced my old one. It was easy to set up and is working well. Not getting dropped from my work remote anymore is a huge bonus.

Needed a new Modem/Router as the one I had before hand was aging and was losing support in terms of software updates, and overall just needed something better to support the growing amount of devices I have at home. I've been with this this SURFboard for maybe only a few weeks at this point and I gotta say it's handling well. With just enough ethernet ports to support the only wired devices (two desktops) and a good handling of bandwidth for all the wireless stuff. My only gripe was that I had to call my service provider to activate, which is just an extra step in the process to the setup that kinda made me groan because I never had to do that before with any other unit I've had. Otherwise I can't complain too much. It's doing a fantastic job so far!

I am not tech savy but this was very easy to install. Works great!

I thought this combo modem for my college student. Easy to connect once we realized we needed to buy an Ethernet cable not included. We do get to FaceTime however he has to go outside to make a call? No connection inside his place? We’re told it’s a dead spot? Anyhow he can game and use internet with no issues. Thats my reason for 4 stars

excellent product. Very happy with its performance. Easy to set up and go.

Works well and you have wonderful customer support when I ran into a problem with your app.

I am pleased with this purchase. It is working the way it was intended to work! Quite easy to hook up!

This was quick and easy to install and log into Cox for use. Also allows multiple devices without slowing.

My new SURFboard has improved my service. It replaced my old SURFboard unit so I am very pleased with this new modem/router combo.

Was hoping I would get more range based on the pictures and reviews I saw. But it's about what my last Arris Surfboard was able to put out. Set up with Xfinity was a pain in the behind, but that was on Xfinity support not the Arris team.

Excellent, easy setup, reliable, would recommend to anybody

once i worked out the kinks to install it - needed some tech support from xfinity - it works well

Replaced modem due to age of previous one which was about 8 years old

So far so good. Fast with multiple devices………………..

Instantly I am unitizing my full internet potential. I was in docsis 3.0 now 3.1 way better

Amazing unit! Reliable, efficient and latest security features in place for privacy concerns. Works well with Xfinity! In essence, a great buy and worth every $. Additionally, Best Buy ensure to live up to their promise of their price match guarantee and made it possible to purchase it for the lowest market price directly sold by competitive sellers. Kudos to Best Buy!