Customer Ratings & Reviews

It did take help from their customer service along with Xfinity customer servive but it all came out well in the end and it's working fine.

Best modem that I have seen cosmetically appealing: compact, space-ship like, and stylish. Functionally I honestly do not know if it is any better than anything else. But cosmetically it is a winner.

Overall reliability is great and connectivity has been nearly perfect since installation. This is an excellent modem for anyone in the market for one.

Best replacement for my Cox service. Get all the rated speeds of 1 gig down and 30 up until Fiber gets rolled out in my neighborhood.

Been running this for two days now without any issues. Upgraded from the SB8200 to this S33 to get the 2.5gb port. I use it with Cox gigablast and haven't had any issues yet.

Easy setup, really was plug and play with my Decco mesh network.

This has been working great for a year now! My internet is seeing higher speeds than what I pay for.

Unit worked well no problems setting up provider improved bandwidth.

Really solid modem that does everything asked of it. Speed has been great and was really easy to set up.

Easy to setup and as long as your cable provider sets the right software, speeds are as advertised. But a word of caution, not all of your devices will be able to use the technology so speeds over 600mbos maybe underutilized.

I bought this because my Netgear modem stopped working with my ISP. This has worked flawlessly for several months now and I have no complaints. Easy setup process too. This will handle Gigabit speeds and beyond!

My current Surfboard was not capable of 1200mbps so I jumped on this and all is as advertised. Simple setup and we're blazing faster than ever.

I needed to replace an older cable modem no longer supported by my cable ISP. This one does the job nicely!

I was expecting to get gigabit speeds with this product since we paid for that level of service from Xfinity, but the light on the ethernet port never seems to indicate that we're receiving such speeds; however when I test my internet speed, it is usually just fast (have gotten 'blazing fast' on occassion) depending on which device and how close to a Wi-Fi point I am. Is my problem with Xfinity? Are they allowed to sell me a tier of service that they don't actually provide to my service area? I can't tell where the problem lies. Otherwise, set up was very easy and app interface is simple and efficient. I'm still happy with the purchase.

My old Motorola modem finally died after seven years of use, and this was recommended to me by the Best Buy team. It is an expensive, and works with spectrum. Setting it up with them was kind of painful, but that was spectrum’s fault. Once they got it ready to go, it has been working flawlessly. Highly recommend. Save the rental fee, spectrum and those other guys don’t need to take any more of your money

Works good so far. It gets little hot though but foot print is pretty small. So far excellent speed and no latency issue.

Amazing speed, Easy installation, You love it. I strongly recommend you to check it.

Cable provider said the old model was no longer supported. Reviewed this one for speed and price - easy to set up - does what it needs to do.

Great modem for using with Xfinity and combined with a decent router can save money and get great speeds.

WORKS AS I WANT. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX