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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2053 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,053 reviews
  • Rated 5 out of 5 stars

    super fast and easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed my internet dropping problem immediately. easy set up too. definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Go To

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up (relatively), fast performance; runs all things internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. It helped me gain more internet speed. It never go down. I recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy to setup and getting good speeds. Works with my ASUS router fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace Arris 3420 that decided to stop working. It was easy to hook up, called my IP gave the mac# & serial# and within 30 seconds it was up and running. It’s giving us the speed that we signed up for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for Xfinity Subscribers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup ; quick speeds; no issues. Best of all, the additional 1g line is perfect for connecting my security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up, even for the less technically inclined. I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great, was very easy to get ip and running,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play. Excellent speed and reliability. Much smaller than my previous modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem and and Great Best Buy Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Cable Modem, with excellent on-line customer service…Once again Best Buy exceeded expectations with next delay delivery. Set up of the Arris Modem was fast and easy (a simple call to Spectrum, my internet supplier) and I was back in service with a faster, more stable internet service connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works great, super fast !!!! And I now no longer have to pay rental fees monthly to my internet provider !! Win, Win !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST choice to pair with Mesh Wi-Fi!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me, then you like to keep your access point separate from your Wi-Fi devices. To me, this was the best choice for an ethernet-only access point to pair with a mesh Wi-Fi system. The speed and build quality is great. In my case, I am using some Amazon Eero Wi-Fi 6 Pro picked up for a steep discount on Black Friday sales, and the network reach and reliability has been unprecedented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, works perfectly and very easy to connect, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% worth it, it’s easy to use and very fast. I’ve had it a month with zero issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! The product was easy to set up. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One and done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works just great! Would use this brand every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, fast, fast,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m quite pleased with this modem. From the standpoint of design, it looks great on my desk: small and compact and just nice looking. From a performance standpoint, I could not be more happy. Incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and give really good speed for GB service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard modem workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this same model for a year and a half, (purchased from Best Buy), and very satisfied until lightning strike blew it up, (along with a few other things!). I was happy enough with this unit I went back to Best Buy and bought another. Found out later Arris would have covered the blown unit under warranty but would have been major hassle to work with Xfinity to test, (Xfinity customer service is the WORST!). And yes, I would buy same unit yet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Light is visible and easy to distinguish color wise. Pretty fast and works well with our network. On a normal day it has pulled 700+ down and haven’t had any problems with it.

    I would recommend this to a friend