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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2053 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,053 reviews
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a MB8611 with this modem. Immediately the speed stabilized and there was no more hesitation when starting a file download. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for a week and they were great, I change them because a friend of mine brought me one but I love them and it did the job well. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem - capable of facilitating the fastest available Internet speeds. It works well and delivers great performance! Genuine Docsys 3.1 unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it work good no problem so far, its very small too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem - Xfinity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting a modem from Xfinity but the monthly cost was adding up. My gateway supports multigig, so I was looking for a modem that had a multigig port to take advantage of the 1200 Mbps speed from Xfinity. This modem met all the requirements and is operating as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home networking and gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles my Internet speed flawlessly! Lighting Fast works with my Google wifi. Google helped me get it going after that I was cooking with gas! Very pleased with this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast very easy setup. I lowered my ping by 40 using this one over my other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router works great, CS needs help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thankful that my local Best Buy had this in stock. I ordered a Motorola on BB’s website and the shipping was delayed over 5 days. Who knows where the package could’ve gone. We needed a router ASAP because our internet provider was coming the next day to setup our internet. The BB rep who assisted me in the store was knowledgeable in the hardware and its capabilities. The router works great and it’s slim design makes it very sleek and aesthetically pleasing. As for BB’s online customer support...you guys need a lot more fervency in these matters. A 5-day delayed package is unacceptable, let alone it took longer to get my refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update the modem!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Didnt realize my internet was bottlenecked by my old modem at 250mbps. Now it gets twice that which matches the current datarate I am paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set uo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great and was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not think it would make a difference....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I was wrong. My speeds went up by a consistent 200-300mbps over using the modem supplied by Spectrum. And, I can actually log into the modem and manage the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding modem. Supports my 1TB speed .Connect with my mesh router beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product about a month ago and it has been working pretty well. I have read some online reviews that this product can get a little hot so i have bought a usb fan to cool it down. I haven't had any issues. Would recommened.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy installation of this device, getting smaller which is good to fit in some central home spaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but gets hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little modem works real well, but it gets really hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have Suddenlink 1gig, get this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Suddenlink 1gig service works flawlessly through this modem. Faster than the rental by 500 meg. Works great with my Orbi 3 satellite system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Router Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and easy to install. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact fast and easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris productd are always reliable and easy to install--- upgraded from an older Arris to the new higher speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East Setup - Works as Described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good price. I had to upgrade due to ISP upgrade so I got new ethernet cable as well. The IP address given in the instructions to register is outdated and doesn't work. Couldn't get the QR code to connect to anything. But those really aren't needed to setup and use the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gooooooood as it gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Goooooòoooooooood as it gets. Easy to install but didnt make whole lot of difference on speed.

    I would recommend this to a friend