Customer Ratings & Reviews

Easy to set up and the speed is much better than our old modem.

I chose the Arris modem as a beginning to gain more control over my home internet and television technology. Switching from my rented gateway to the modem was extremely easy using the rented gateways app. I immediately experienced an increase in performance over the rented one. Highly recommend!

The Arris S33 is a great cable modem. It was extremely easy to install, probably because I installed many Arris modems before. The instructions that came in the box need clearer and simpler. As expected, performance has been excellent. I believe it is overpriced compared to other competitors' modems.

Nice high speed modem for gig service! This small little powerhouse packs a mighty punch! Nice design with a small footprint. Would recommend.

Very easy to setup and activate with my ISP. Getting great speed up now.

This is the best Modem I have ever owned. It's easy to set up and is set up for upgrading. I highly recommend this! I use it with Cox and it hasn't gone down once.

Got this modem for Xfinity 800mbps service and have had zero problems with it. Provisioning was super easy and since initial setup everything just works.

Modem easy to setup. However you must contact Xfinity to activate the modem. I tried using the Xfinity App to activate to no avail. I then tried calling Xfinity which is beyond frustrating. I could not get access to a live person. I was able to text with a tech. This took 2 techs and 3.5 hours.

Excellent product that perfectly fulfilled my needs.

It delivers better performance then the isp made modems it gives me more consistent speeds and connection

Installation was simple. Got the full download speed supported by the carrier.

Small but does the job. Easy to set up and better to buy than renting. Ive been using Arris products for sometime now and they have great costumer service

Really good unit for the price. I'm getting the full internet speed I'm paying for. My only complaint is that the instructions were wrong on setting up with Spectrum. The instructions gave a link to a website and it would automatically register your new mac address. That didn't work. I had to log into my Spectrum account and live chat with a rep who submitted the new mac address. After that everything worked great.

Really fast, needed to replace my old arris model to take advantage of the new cable speeds offered. Setup was simple and has been working great for us.

Decent cable modem with upgraded 2.5g port. If you'r provider updates to over 1gig speed and you have a 2.5 or 10g network you'll be good to go.

Very easy setup, replaced an older model. Works as it should, blazing fast, small form factor, no problems!

Docsis 3.1 is essential. This is pretty good for the price compared to Netgear.

Purchased this to replace an existing SB modem because the Internet provider now requires DOCSIS 3.1. Easy to set up and no problems. Performance is good.

I was looking to switch from cable for my tv to streaming. I was using an Arris Modem/Router Docsis 3.0 to start. Although I was paying for 800 Mbps I was only getting 20-30 Mbps at the modem. My streaming was very sketchy and constantly buffering. I went to Best Buy a talked to an associate who suggested this standalone Modem coupled with a Google Nest system. After purchasing this combo I am now getting consistently 700 Mbps at the modem and having no buffering. Coverage and speed is great throughout the house. I am overjoyed with this product to this point,

This was a great performing cable modem, handling gaming traffic, multi-gigabyte uploads and downloads (WFH!) and the usual multi-device home stuff. BUT...it consistently ran VERY, VERY hot and ultimately quit working after just 5 months from purchase at Best Buy. We suffered from intermittent wifi and ethernet pauses and delayed responses for a couple of days, but couldn't isolate the reason. Then the S33 just flat died. My wife and I both WFH, so this really hurt. Our house has used Surfboard/Arris modems as long as I can remember, but a $200 modem burning up in 5 months has really soured us on the brand. Replaced it with a Motorola modem with a much bigger, open, heat-dissipating housing.