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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2058 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,058 reviews
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fast and it doesnt get hot compared to the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a Netgear modem that was apparently no longer supported by Comcast. This one works very well. This is actually the first modem I was ever able to setup without any issue or having to call Comcast. Just used the Xfinity app and was up and running in less than 10 minutes after firmware updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newer, better and hopefully faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Seems to be faster. Recommend by service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard S33

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed. Stable connection with no drops. Why pay cable provider monthly fee when you can get better high performing modem with quick ROI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing fancy about this modem, but it does the job just fine. It’s a small unit, so it’s easy to fit and hide it in your setup. Don’t pay the cable company to rent something forever, just buy this and get the same quality of service or better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace bad modem. Easy installation. Works well in our office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the modem works great. No drop on internet, same and compact which save space. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than my old one. Actually stays connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ArrissS33 Surfboard on Cox Gigablast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Very Fast on Cox Gigablast. It could run two drops for twice the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved our problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Spectrum customer who upgraded to their 400 megabit plan. I was using the Arris SB6190 and started to experience network drops. After bringing out my ISP to look at signal and to see if there was other issues, nothing we could pinpoint. I considered moving to DOCSIS 3.1 may yield some benefit, and perhaps it was our modem causing issues. This solved our problems. Currently paired with Orbi RBK50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard... do it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast fast! Easy to set-up. Did i mention it's fast?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disconnection solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have resolved discounting issues with my mesh system. No issues to report, I was surprised how small and simple the device was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with amazing speeds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, other than having Xfinity authorize and assign it to my account. Dealing with Xfinity was the only negative I could have and that has nothing to do with this cost effective highspeed modem. It cant get much easier than this for not a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1g speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, easy setup and able to get 1g speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid performance. This is a must have for cable internet users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMCAST USERS - GET THIS ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use comcast in our house. Was running the MB8611 before this and it would reset the connection 2-5x a day (I read online some other comcast folks having the same issue and recommending getting this one to fix the issue). Can confirm it seems to have fixed the problem. Fast, stable and reliable now. If you have comcast this is the one to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Not great. I tried out 6 modems all in the same class and it has the best speeds. Definitely best to separate modem and router if you can afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. i did check with cable provider (Astound) to assure it was compatible modem. Phone support from Astound was excellent to complete hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for the price and it's pretty small. Boosted my internet up and very happy with the performace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price. Faster then ISP rented units

    I would recommend this to a friend