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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2058 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,058 reviews
  • Rated 5 out of 5 stars

    Simple, easy, works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this modem, I have had 0 issues with it since deploying it in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up, Cox was my only issue, but it all worked. Fast internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great connectivity and easy connection. good quality build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a reasonable price. Have not had any issues maintaining fast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast - Easy to Setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works flawlessly with Comcast. Currently on their 1.2Gbps/35mbps plan and have no problem hitting those speeds; it goes over due to Comcast over-provisioning. Easy to activate as well. Should last a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely better look that the previous version. Fast and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely does what it should. My old arrris surf board was lacking. I had to reset modem every day to get 800mbps speed. Bought this one and is solid speeds remain up in the 700-800 mbps range with no resets. Hopefully this on last longer then 2 yrs. Reccomend getting geek squad protection just to switch out every 2 years so need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t play well with Spectrum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is very fast! However spectrum doesn’t really support it and the self install built in won’t even work. After provisioning it would lose connection every few hours or days depending. Took it back tried another, same thing. I believe it is spectrum with the issues though. Also it doesn’t play well with my arris mesh routers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It modems and runs hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. It does run very warm. We’ll see how long it lasts. My expensive Netgear modem lasted 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to upgrade speed. Easy to setup with Breezeline service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with xFinity and has worked without any problems so far with my gig set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest and greatest in gigablast technology. This device works great to stream all my stuff great with the new gigablast service for my cable company. Has options for future expansion. Always loved Arris products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the order is easy and it arrived even 1 day earlier, we needed to get help from the customer service and they are very helpful to guide me to the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Netgear CM1000 and had various issues with speed. Exchanged for the ARRIS and not more issues so far. Nice product and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the modem a month ago and it worked perfectly without any issues as some customers complained about the modem, for me the signal and speed reaches my expectations, I will give this modem a perfect 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Modem for Spectrum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Spectrum. I tried getting set up with their free crappy modem. Kept dropping me. Finally I decided to spend the money and get my own. Works perfectly from the moment I set it up. All I had to do was call Spectrum to activate it on their network. Took all of 5 minutes. I would highly recommend you go this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent small and powerful device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small but powerful device that deliver 1,000 Mbps with Xfinity ISP. So far, very stable; The specifications state that it can handle up to 2.5 Gbps bandwidth ISP and with 2 WAN ports is a plus. I am happy with this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to setup with my Eero router. Got tired of paying to rent xfinity box figured the cost of modem and router would equal out to a year of rental. Easy setup after calling xfinity to activate new modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been about a month so far using this modem. No issues yet, and super fast internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great with the Eero nest Wi-Fi. This modem is fast and reliable.

    I would recommend this to a friend