Customer Ratings & Reviews

I have had this modem for a while now and it is great, fast and responsive. have it connected to my xbox series x and I never have connection issues.

Consistent upload and download speeds over spectrum issued equipment. Have had this for a few months and no down time noted. It is paired with and Orbi router

Very good modem. This brand of Modem is very good. We were with him for almost 2 weeks but my internet company had problems with the signal and we returned it to the store because we thought the problem was the modem He really is a good model and it's a shame I didn't stick with him.Previous to this model we had the previous model and it is worth mentioning that it was the best of the best.

This modem has been great, so far. I had to replace my last one because a surge hit and fried it! I love that it comes with and app to set it up -- makes it a lot easier.

Xfinity discontinued support for my old modem and didn't let me know until my connection stopped working. This modem has worked great and was very easy to setup.

This Arris 3.1 Cable Modem has been outstanding and to this day has had no issues. The price was very reasonable and I would highly recommend if you’re looking to replace your rental modem, wanting to upgrade, to take a look at this one.

Bought to replace my old surf board due to connection drops on Comcast after swapping have had no drops. Do wish I waited for docis 4.0

Seems fast and it’s super small . Almost fits in my pocket

This product works as advertised...when I direct connect it to my PC Im receiving close to 2.5 gigs...my router is a little older and can only push close to 1 gig...still plenty of speed.

Love this thing! I used to have the Xfinity modem/router and I wasn’t getting the speeds I was supposed to while gaming. Since we rent those things anyway, I’m glad we spent the money to own our own and NOW we get the 1.2 GB we’re paying for.

No issues have had it a over a year and has performed as expected. Run many devices including 3 computers hardwired off a splitter from it that gamers

Great moden, easy to set up and even comes with free support if you have trouble getting it to work.

The device works great for my home network. I recently increased my speed from the ISP and the Surfboard has been amazing paired with Eero Pro.

Should have switched sooner. With over 30 devices connected to my home network via router and wife... No issues

My original modem crashed. Hard. It wouldn't turn back on because it couldn't keep up with the newer WiFi stuff. So I rushed to Best Buy to find a new one because I needed it for work and school. I sat there looking at the different options before picking this one. Best choice I made. It works wonderfully and I feel like my WiFi has actually gotten better. It was a super easy set up and my internet provider was able to connect to it with ease as well.

Work well with the wifi router I have. I had one previously but I had an electrical storm and it fried the modem.

Best value for the buck. Hopefully this will last a long time without becoming obsolete like the one with comcast. Super easy setup.

ISP would have made me rent this, so I purchased instead. Should be future proof as it's DOCSIS 3.1. Also provides more than 1Gbps speed.

It works, but i think its overheating sometimes because my internet will vut out occasionally when it runs for a while.

Great modem, set it & forget it. My Internet provide jacked their monthly modem rental rate. This SURFboard will pay for itself within a year. Easy to install, once done, a quick call to "my provider" with the MAC address and I was in business!