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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,060 reviews
  • Rated 5 out of 5 stars

    A more capable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchag=se for the WiFi 6 system. Previous Arris Surfboard modem was excellent, but needed this updated version for the new WiFi mesh extender system I installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Have not had any issues since changing to this Router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A router that looks to the future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had ours cable modems but this takes it one step further looking towards the future. This modem is ready for 2 GB speeds Therefore I will not have to purchase a new one in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install fast speeds and good quality allowed a non techie person to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard S33 Docsis 3.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as designed had no major issues with seems to be operating normally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing modem, works with W0W internet, pretty much no issues, seems to support 1gig download. I get pretty decent speeds . Would recommend if you have WOW internet and don’t want to pay modem fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem Doxcis 3.1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure if I should get this but after talking to one of the workers there you really recommended me to get it so I trusted him and I got it and I’m glad my Internet is faster than ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Works With My Fiber Internet with Cox, I get 2 Gigabit Speeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My time owning this Modem has been a mixed bag. It seems to feed my Asus router just fine but I def get more WiFi drops than I did with my previous Surfboard. I'm not honestly sure if it's my ISP or this modem so it's tough for me to dock it too much. I do wish it had more display lights but I knew that before purchasing. Def worth a try if you can find it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS Modem working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem easy handles the task at my current ISP speed of 600Mbps. Paired with Netgear wifi router. Issue within the 1st week of operation TPLink wifi router and ARRIS stopped communicating, replace wifi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my old modem with the Arris S33 as I was upgrading my router. The new combination is outstanding. My internet subscription is 400 mbps but I’m getting a constant 450 mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up used with Xfinity and Linksys veltrop mesh router. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the support team is excellent. Very helpful in getting it setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard Cabke Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris modem replaced a netgear nighthawk router modem. It was easy to set up with Xfinity, has good speed, and works well with Eero Pro 6 wifi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy, no problems setting up, although the necessity of an app is highly questionable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Solution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and setup to my router and to my provider! Download speeds are excellent. Supports all my TV's, laptops, phones and other video streaming devices without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a6 year old modern to fully take advantage of my internet speed through Xfinity. Quick and easy setup, very minimal profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my 4-year old Arris which was DOCSIS 3.0 and rated up to 636Mbs. 1Gbs came into the area so I upgraded to the latest and this thing smokes! They have disappointed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinity recommend this modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far xfinity isn't complaining about this modem. It works , great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Just a quick connection through the app to my cable provider in the system was up and running.

    I would recommend this to a friend