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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,060 reviews
  • Rated 5 out of 5 stars

    Fast and does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet plan to 1 gig and needed to upgrade my modem. This thing is great and is fast enough for future upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Multi Gig Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem for the price. I don't want to buy a combo modem-router... I want to choose each one individually based on features. Combined it with a nice multi gig router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Cable Modem for Xfinity internet. Very fast and stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS Modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Easy set up with step by step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Xfinity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to use with my existing Xfinity internet. Synced easily and quickly. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than Xfinity rental

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works gteat with Xfinity. Easy set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best personal modem you could buy in the market right now. It beats the one that your cable provider provides to you. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The net game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and blazing speed connection, get it love it and you want unhappy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best economic gigabit router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a month back, and this is the economic gigabit router for xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard SB8300 DOCSIS 3.1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris Surfboard SB8300 DOCSIS 3.1 2.5 Gigabit Cable Modem is without a doubt one of the most powerful cable modem speed top above 2.7 Gigabit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just stopped using it because I switched to fiber. While I was using this I was very happy with the modems performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good modem thanks to best buy for having everything i need always in stock !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced the xfinity modem and it’s working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will get the internet speed that you pay for with your provider with the modem. Works really well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Hot to Handle and Burns Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a piece of garbage. I had it installed by the internet provider (Xfinity). Within 2 hours it stopped working. The unit got so hot that it burned my hand if i touched it. I would unplug it, let it cool down, plug it back in and it would work for about 45 minutes and then overheat. My research on the Arris customer forums show this is a common problem. I boxed it back up, and returned it to my local Best Buy, and replaced it with a Netgear modern that has run well for the past month. I had always bought Arris (Motorola) modems in the past - never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem had connection issues with my last one randomly losing signal and ever since I got this internet hasn’t disconnected and puts out well connection to my router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast gigabit modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast gigabit modem. Needed a new one with gigabit internet from Wave and not wanting to rent one. Should be future proof as well with DOCSIS 3.1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem solved all of my disconnect issues with my previous modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly, so fast and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Littel pricey but overall amazing modem. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP is Wave, replaced their awful modem with the ARRIS and started saving $20/month. Cutting over from the ISP was simple, turned right up.

    I would recommend this to a friend