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Customer Ratings & Reviews

Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2060 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,060 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast router. No problem with its functionality. Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Interwebs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Installation and setup were a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my current modem for 5 years, it was a time for an upgrade. This was the perfect upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great replacement for my old 3.0 modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great replacement for my old 3.0 modem, easy to set up, easy to use the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with Eero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet kept disconnecting before using this modem. Now intenet is stable and at max bandwidth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast speeds and also looks better than past surfboard modems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little difficulty with Comcast recognizing it. But that may be them. Zero problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up. The directions were spot on. The Best Buy salesperson set the stage of ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top modem for supported providers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no fuss. Comcast was able to get it up and running right away, with full 1.2Gbps speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and works perfect so far! Easy to set up. I completely satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and rock solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid and fast. I switched to streaming from cable and needed faster device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running for more than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as replacement Motorola MB8611 as it was frequently restarting. Its been running for more than a month without any issue. If anything the download speeds seem to be gradually going down over time. Not sure if its a issue with the service provider or the modem. Will restart and see if it makes a difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Highly recommend, great set up, connection works great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N ew Arris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Arris but needed to upgrade to 3.1. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem so far maintained very good connection, also the new design looking very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard 33

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great with Optimum internet. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S33 was easy to setup with Xfinity. It works well for our download and upload speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year with Comcast's gigabit service without problems. As this is a BYOD, there is limited functionality on the xfinity portal (read the xfinity portal may or may not detect the status of the modem - however, I haven't had issues with it so the portal isn't very useful).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works perfect wish I would’ve bought this long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris-Surfboard S33

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this brand for years, never had any issues.

    I would recommend this to a friend