Customer Ratings & Reviews

Great product overall, just a bit lacking in documentation and set up instructions, had to surf a bit to find what I needed. And be careful with that reset button, mine got stuck and caused the unit to cycle modes.

Replaced my Netgear Nighthawk cable modem that flaked out.

Works as advertised and keeps my smart house going. We have over 30 devices hooked up to the wifi and internet. We are also streams mulitple TV's at the same time.

Cable modem works great the cable company in this case took a few long minutes before recognizing that a new modem was connected. I would purchase again. The warranty is good compared to other cable modems, 2 years

I went from random lag spikes while playing my favorite games to no lag spike at all on my end. That's exactly what I wanted and what all modems should do!

Great product, no issues getting it activated. would recommend , make sure it is compatible. with your service provider

Easy as customer service suggested in setting up at home

The salesperson did a wonderful job explaining this new product to me and he sold me on it. Tell you what, I don’t regret it at all!

Easy set-up. Connection has been stable since hooked-up. Comcast was able to onboard digitally.

Used this to replace an sb8200 that was frequently dropping connection. So far this has been stable for the past few weeks. I do have some concerns with this new design, the vents appear to be more restricted when compared to the sb8200.

Works well so far but dont expect fast speeds im actually seeing a bit slower but no latency compared to spectrums modem and yes i have a brand new router which the people at best buy recommended. Setting up on spectrum was a nightmare the first tech did something wrong and after 10 minutes internet went out geeksquad which i paid for was no help at all they told me to return the modem without any diagnostics. So i called spectrums install line and this very nice lady solved the issue so if you have problems call again they are very nice just might take several calls. I spent 3 hours trying to get it figured out just connect computer to the modem directly and ses if it has internet if not call spectrum install line!!!

Good unit. Reviewed so i can get a gift card to buy a game.

This modem is exactly what I needed. Comcast was able to help me hook up my new internet in minutes.

great modem! been using Arris for years, they are solid and reliable with great software interface

Modem functions as it should no issues. My issue is with bestbuy not honoring their price gurantee.

Fantastic solid modem. Ideal for internet speeds above 1Gbps. My only gripe is the second Ethernet port is NOT usable. Arris is not at fault here. The Service provides limit the use to one Ethernet port.

Do yourself a favor and buy one of these if you are currently using any cox or Comcast equipment.

Great product, packaging and function. Easy to install with simple instructions and no issues after installation

Super easy to install. Great speeds, even higher than advertised by my service provider.

My old modem was 5 years old and Comcast upgraded my service a couple of times since then. Now, my hardwired PC gets my full speed and my wifi greatly improved.